Policy
The Designation body sees itself as service provider for government, economy and industry. Its policy follows recommendations of the European Council decision for the application of uniform accreditation, testing and certification procedures, expressed in the “Global Approach to certification and testing”.
The success of the Designation body is closely connected with quality of its business and with its efforts to meet requirements of clients, legislator and federal states.
It is the declared goal of all members of the Designation body to deliver accurate products/services, which find unlimited acceptance within the intended scope in Germany and all over the world, on schedule and for reasonable costs.
Best quality
- Strict application of international standards and relevant legal requirements
- Flexible and customer-orientated procedures
- Reliable and independent results
- Confidentiality in performing business
- Equal treatment of all clients
- On-time delivery
- Cost-orientated thinking and acting
Competence and effectiveness
- Efficient quality management system of the Designation body
- Permanent analysis of relevant legislation and standards
- Adaptation of procedures to requirements resulting from regulations and from the market
- Periodical evaluation of quality as for example by internal audits, customer surveys or management reviews
- High motivation of all members of the Designation body
- Personal responsibility of members for their individual part in the whole procedure
- Qualification of all members of the Designation body in accordance with market requirements, new regulations and new insights of quality management
- Permanent exchange of experiences between the members
- Appropriate choice and scope-focussed activities of assessors and experts
- Co-operation and exchange of experiences in national and international bodies
Position in the KBA type approval procedure