We will be happy to help you within the scope of our competence.
You can find information on contacting us by phone, by form and by De-Mail here:
Information on how to contact us by telephone can be found here:
You can contact us by phone in Flensburg (+49 461 316-0) from Monday to Thursday between 7:00 am and 4:00 pm and on Fridays between 7:00 am and 2:00 pm.
Use the following to get in touch by phone or fax:
| Kraftfahrt-Bundesamt | Telephone | Telefax |
|---|---|---|
| Flensburg office | +49 461 316-0 | +49 461 316-1650, -1495 |
If you wish to make contact by email please use the contact form.
Use the following to get in touch with the Press Office by phone, fax or email:
| Information area Press Office | Telephone | Telefax | Email: |
|---|---|---|---|
| Stephan Immen - Press Spokesman - | +49 461 316-1293 | +49 461 316-272907 | pressestelle@kba.de |
| Diana-Christin Thomsen | +49 461 316-1283 | +49 461 316-272907 |
It is not possible to apply for information by telephone or by e-mail.
This is how the application for points information works.
| Information area Register of Driver Fitness | Telephone |
|---|---|
| Information from the Register of of Driver Fitness (Points) | +49 461 316-2856 |
To contact us by e-mail, please use the contact form.
Use the following to get in touch with the information services of the Department of Statistics by phone or fax:
| Information area Department of Statistics | Telephone | Telefax |
|---|---|---|
| Vehicle statistics | +49 461 316-1133 | +49 461 316-2833 |
| Statistics about drivers | +49 461 316-1837 | |
| Statistics about road haulage with German vehicles | +49 461 316-1783 | +49 461 316-272810 |
| Statistics about international road haulage | +49 461 316-1383 | +49 461 316-2810 |
| Road traffic in kilometers | +49 461 316-1383 | +49 461 316-2810 |
| Publication services * | +49 461 316-2446 | +49 461 316-270311 |
* Content only in German.
If you wish to make contact by email, please use the contact form.
To contact us by phone, please contact us at the following information section of the Type Approval department:
| Information area Type Approvals | Consultation hours: | Telephone: |
|---|---|---|
| Information on national Type Approvals for mopeds and mopeds from the former GDR (only in German) | Mon.-Fr. 09:00 a.m. to 12:00 p.m. Mon.-Do. 02:00 p.m. to 03:00 p.m. | +49 461 316-1652 |
| Exemptions to vehicle owner and dealers of end-of-series vehicles for the purpose of first registration | Mon.-Fr. 08:00 a.m. to 12:00 p.m. Mon.-Do. 02:00 p.m. to 03:00 p.m. | +49 461 316-1542 |
| Exemptions to manufacturers for end-of-series vehicles for the purpose of first registration | 08:00 a.m. to 12:00 p.m. 02:00 p.m. to 03:00 p.m. | +49 461 316-2421, -2422 |
| National Type Approval and Type Tpprovals | +49 461 316-0 |
To contact us by e-mail, please use the contakt form.
If you have any questions or comments about the tachograph cards, please contact the department by telephone, fax or e-mail.
The Kraftfahrt-Bundesamt is responsible for the personalisation of tachograph cards.
To apply for, pay for or complain about tachograph cards, please contact your local issuing office.
You will find the contact details of your issuing office in the
(only in German)
| Information area Personalisation | Telephone | Telefax | |
|---|---|---|---|
| Information on tachograph cards | +49 461 316-2200 | +49 461 316-1822 | contact form |
The Dresden office of the Kraftfahrt-Bundesamt is assigned to the Type Approval Department. The Dresden office is responsible for the designation of technical services and CoP-Q conformity checks.
For all other matters, please contact the Flensburg office.
This is how you can reach us:
| Information area Dresden office | Telephone | Telefax |
|---|---|---|
| Dresden office | +49 461 316-2611 | +49 461 316-2636 |
To contact us by e-mail, please use the contakt form.
If you have any questions in connection with the Privacy policy, please contact the Privacy policy Department.
If you have any questions in connection with our Privacy policy, you can contact us in writing at the following address:
Kraftfahrt-BundesamtTo contact us by e-mail, please use the contact form.
Here you will find further information on Privacy policy.
If you have any questions in connection with the Prevention of Corruption, please contact the Prevention of Corruption Department.
If you have any questions in connection with our Prevention of Corruption, you can contact us in writing at the following address:
Kraftfahrt-BundesamtTo contact us by e-mail, please use the contact form.
Here you will find further information on Prevention of Corruption.
Here are some helpful hints for you:
Welcome,
You wish to contact the Federal Motor Transport Authority online? We are pleased to help you as far as we are authorized to do so. To save you unnecessary effort, please note that other authorities are responsible for such subjects as The Unified Federal Traffic Offence Catalogue*, Technical alterations to registered vehicles*, Vehicles registrations* and EU Driving Licences/Driving Permits*.
It is not possible to make an application for your points status from Register of Driver Fitness using our contact form!
* Content only in german.
In some cases a postal reply to your question is advisable. We therefore ask you to provide your postal address in addition to the fields marked with an asterisk*. Please choose your subject on the subject line and type in your question in the field “Request”. Then simply send by using the “Send” button. We will attend to your question as quickly as possible.
It is important to us to protect your data when you make contact with us. Please read our Privacy Policy.
(not to apply for a points information from the Register of Driver Fitness)
The Contact form you find here.
Please note:
De-Mail use requires your own De-Mail account.
Further information is available at: https://de-mail.info/